Terence ArmentanoPh.D.
Director, Online Quality Assurance & Academic Innovation · BGSU Online & Professional Programs
Bowling Green State University · Bowling Green, Ohio
Bowling Green State University · Bowling Green, Ohio
How do we build learning environments that genuinely improve people's lives — and how do we know it's working? That question has guided 20 years of work in instructional design, program strategy, quality assurance, and academic innovation across one of the nation's most recognized online programs.
20+
Years in Online Ed
4.0
Ph.D. GPA
70+
Programs Supported
QM
Certified Coordinator
Education
Ph.D., Curriculum & Instruction: Educational Technology
University of Toledo · Dissertation: Impact of Online Asynchronous Orientation on Student Enrollment, Retention, and GPA
4.0 GPA
Master of Education, Learning Design
Bowling Green State University, 2004
4.0 GPA
Bachelor of Science, Visual Communication Technology
Bowling Green State University, 2002
3.6 GPA
Quality Matters Certified Coordinator
National Quality Assurance Certification for Online Higher Education
Professional Experience
Director, Online Quality Assurance & Academic Innovation
2026 – Present
Office of Online & Professional Programs · Bowling Green State University
- Provide university-wide leadership across all BGSU Online programs to ensure a transformative, high-quality digital learning environment.
- Champion engaging course design that balances rigorous academic standards with federal Regular & Substantive Interaction (RSI) requirements and AI-enhanced delivery modalities.
- Apply web design principles and UX/UI best practices alongside student data to reduce technical friction in the digital classroom — directly supporting retention and institutional mission.
- Lead faculty support initiatives and continuous improvement of the day-to-day digital classroom experience across online programs.
- Align teams with innovative learning modalities, student success goals, and the evolving landscape of AI integration in higher education.
Assistant Director, Online & Summer Academic Programs
2012 – 2026
BGSU Online · Bowling Green State University
- Secured BGSU's Quality Matters Learner Support Certification — making BGSU the only university in Ohio and one of just six public universities nationwide to hold this distinction, covering 70+ online programs. QM-certified
- Co-architected BGSU Online's accelerated 7-week delivery model — a flagship academic innovation now serving thousands of online learners annually.
- Directed academic program strategy with senior leadership to design and launch new online programs targeting emerging student populations.
- Implemented and customized a CRM system for eCampus, transforming recruitment pipelines and student communication workflows from the ground up.
- Oversaw BGSU Online website, digital marketing, and paid campaigns — driving sustained enrollment growth year over year.
Assistant Director, Center for Online & Blended Learning
2007 – 2012
Bowling Green State University
- Led instructional design for all online and blended programs — course quality, faculty training, and program-wide continuity.
- Spearheaded institution-wide Canvas LMS implementation as primary architect and faculty training lead.
- Championed EdTech integration strategies to elevate the quality of online pedagogy across disciplines.
Instructional Designer
2004 – 2007
Bowling Green State University
- Designed and launched BGSU's first online faculty training program, establishing a scalable model for quality course development.
- Created the BGSU Blog System — empowering faculty and students with multimedia publishing, video, and podcast tools.
University Instructor
2005 – 2012
Grand Canyon University & Bowling Green State University
- Taught graduate-level online courses in the M.Ed. Curriculum & Instruction: Technology Program at Grand Canyon University — rigorous quality standards, rubric-based assessment, and structured asynchronous engagement.
- Designed and taught VCT 3660: Applied Interactive Media Production at BGSU — one of the first courses at the university to run on Canvas.
"This course became my favorite of any course I have ever taken at a higher educational level."
— Brandon Hostetler, Founder & Creative Director, Relentless Digital (former BGSU student)Owner & Principal Consultant
2006 – Present
Discoverly LLC · Bowling Green, Ohio
- Technology, education, and design solutions for schools and organizations. Led Google Chromebook 1:1 initiative for BG Christian Academy (2015).
Key Accomplishments
National Recognition · 2025
QM Learner Support Certification
Only university in Ohio & one of six public universities nationwide, covering 70+ online programs.
Signature Design
Signature Course Design Rollout
Designed and implemented BGSU Online Training and Signature Course Design Framework across online programs.
Research · 2023
Ph.D. Dissertation
Proved through rigorous research that thoughtfully designed online orientation has a measurable, significant impact on enrollment, retention, and student GPA.
Program Design
7-Week Accelerated Model
Co-architected BGSU's accelerated online delivery model from concept to full institutional deployment, serving thousands of working adult learners annually.
6
Public Universities Nationwide
One of only six public universities in the US to hold QM Learner Support Certification — BGSU is the only one in Ohio.
4.0
Ph.D. GPA
University of Toledo · Curriculum & Instruction: Educational Technology.
BG Best
Award Recipient
One of BGSU's highest staff honors — recognizing innovation and exceptional service to the university community.
Scholarship & Recognition
Education & Research
Ph.D., Curriculum & Instruction: Educational Technology (2023)
University of Toledo · Dissertation: Impact of Online Asynchronous Orientation on Student Enrollment, Retention, and GPA for BGSU Online Students. Quantitative correlational study utilizing archival data to analyze the impact of asynchronous eCampus Orientation on enrollment, retention, and first-course GPA of newly admitted adult online learners.
Peer-Reviewed Journal Articles
Journal Article (2006) — "Distance Education at Bowling Green State University: Challenges, Opportunities, and Promise"
Cesarini, P., Sinn, J. W. & Armentano, T. Journal of Industrial Technology, 22(4). An early institutional case study of distance education at BGSU, arguing — after Negroponte's "being digital is different" — that computer-mediated learning is not simply classroom teaching moved online, and examining what that shift asks of pedagogy, administration, and the learners it aims to reach.
Publications & Book Chapters
Book Chapter (2008) — "Podcasting, Video Casting and More"
Co-authored Chapter 5. In The New Media Frontier: Blogging, Vlogging, and Podcasting for Christ (Crossway Books).
National & Regional Conference Presentations
Quality Matters Connect Conference (2021)
A Template for Success: Baking QM into the Design of a Course Template & Faculty Development Programs.
Quality Matters LX Conference (2020)
Supporting Student Success: QM Online Learner Support Certification Acquisition.
Ohio Learning Network Spring Colloquium (2011, Ongoing)
Co-presenter on Adding Human Interaction and Interactivity to Online Learning. Columbus, OH.
EDUCAUSE Midwest Regional Conference (2010)
BGSU on WordPress MU: A One-Stop Campus Shop for Blogs, Database-Driven Websites, and Catalogs.
Distance Teaching & Learning Conference (2007, 23rd Annual)
Presenter on Institutional Partnership in distance education degree program development.
Distance Teaching & Learning Conference (2006, 22nd Annual)
Presenter and conference proceedings author on Online Faculty Training. Addressed quality in online versus face-to-face education, drawing on Sloan Consortium national survey data.
Institutional Presentations
BGSU Teaching & Learning Conference (2015)
#FalconForward: The Canvas for Engaging Student Success Before College Begins.
Awards & Honors
BG Best Award — Bowling Green State University (2020)
Recognized by the Administrative Staff Council for exceptional contributions to online learning during the COVID-19 pandemic. Cited achievements include co-developing the Essential Guide for Transitioning to Remote Learning, creating university-wide online teaching templates and tutorials, building a Canvas student support hub, and leading BGSU to become the only university in Ohio to achieve the Quality Matters Learner Support Certification.
In the Press
BGSU News
November 2025
"Only at Bowling Green: BGSU Online nationally recognized for support of online learners"
Featured and quoted as QM Coordinator on securing the QM Certification for Online Learner Support recertification across all university online programs.
Quality Matters
May 2019
"Take Your Quality Commitment to the Next Level With Program Certification"
Featured and quoted on the rigorous four-year effort to develop BGSU's online learner support infrastructure and the strategic vision behind aligning with QM's international quality standards.
Sentinel Tribune
October 2025
BG Christian Academy Varsity Soccer — Historic State Championship Run
Profiled and quoted in local press coverage of the Bowling Green Christian Academy boys soccer team's historic postseason run and first-ever ICSO State Championship victory (12-2-1 record).
Sentinel Tribune
March 2022
"Open Homes focuses on NW Ohio orphans"
Highlighted in coverage detailing the launch of Open Homes — a community initiative supporting foster children and orphans in Northwest Ohio.
Colleague Testimonials
"He was absolutely critical to our launching of a web-intensive graduate degree program… Without him, the program would still be a pipe dream."
Dr. James McFillen
Professor Emeritus, Bowling Green State University
"He is knowledgeable about so much more than just online education, but also about university processes and marketing to and recruiting non-traditional student populations."
Melissa Burek
Associate Dean & Professor, Bowling Green State University
"He is one of the most talented individuals that I have ever worked with. He is both highly innovative and creative!"
Dr. Hans Schmalzried
Professor Emeritus & Former Department Chair, Bowling Green State University
Ministry & Community Service
Twenty years of leadership and service outside the professional environment — in a local church, in the foster care system, and on an athletic field. These experiences have shaped my understanding of human development, perseverance, and what it means to genuinely invest in the lives of others.
Head Soccer Coach & Assistant Basketball Coach
2021 – Present
BG Christian Academy · Junior High & High School · Bowling Green, Ohio
- Coach and develop student-athletes in soccer and basketball — teaching skills, strategy, teamwork, discipline, and sportsmanship.
- Mentor student-athletes beyond the field — building relationships that help students develop confidence, character, and leadership.
- Integrate Christian values into the athletic environment — modeling faith, integrity, humility, service, perseverance, and respect.
- Support students holistically — encouraging academic success, communicating with parents, and helping athletes balance sport, school, and faith.
Elder Board Member
2010 – 2023
BG Covenant Church · Bowling Green, Ohio
- Provided spiritual leadership — helped guide the church's vision, direction, and overall spiritual health across a 13-year tenure.
- Shepherded and cared for members through life challenges — offering counsel, encouragement, and prayer.
- Participated in major church decisions involving ministries, finances, staffing, and institutional initiatives.
- Mentored pastors, ministry leaders, and volunteers while identifying and equipping future leaders for service.
Youth Group Leader
2004 – 2010
BG Covenant Church · Bowling Green, Ohio
- Planned and led weekly youth meetings — organizing activities, discussions, games, worship, and lessons for middle and high school students.
- Taught and mentored youth through Bible studies and devotionals, helping students connect faith to everyday life.
- Built lasting relationships with students — listening, encouraging, and providing guidance through formative years.
- Organized retreats, service projects, mission trips, and social activities that built community and character.
Licensed Foster Parent & Co-Founder, Open Homes Ohio
2008 – 2018
Kids Count Too · Bowling Green, Ohio
- Provided a safe, stable home — offering children a secure environment with consistent routines, care, and unconditional support over a decade of service.
- Supported children through trauma — building trust, offering patience, and helping children develop the resilience needed to grow and heal.
- Collaborated with caseworkers, schools, therapists, and biological families to support each child's unique permanency plan.
- Co-founded Open Homes Ohio — a nonprofit providing resources, community, and advocacy for foster families across the region. openhomesohio.org
Discoverly — A Discipleship App
Currently in Pilot Phase
Discover the mission in every message.
discoverly.com
Discoverly is a discipleship app I designed to help church members live out the mission of the sermon all week long. Rather than letting Sunday's message fade by Monday morning, Discoverly turns each sermon or homily into weekly missions a congregation can walk out together — in groups, or privately.
The pastor or priest approves every mission before anyone sees it, keeping the content tied to their specific message and context — not a generic devotional. Currently in active pilot phase with partnering churches.
Sermon-Specific
Custom missions drawn from your pastor's actual message — not a generic devotional plan.
Pastor-Approved
Every mission is reviewed and approved before going to the congregation — theology stays sound.
Community-Driven
Walk the week's mission together, in groups, or privately — however your congregation is wired to grow.
If something here
resonated with you.
Whether you're a search committee, a colleague, or someone who found their way here — I'd genuinely welcome a conversation. Every good relationship starts with a simple hello.